FAQ

A 60% keyboard (61 keys), assembled and checked before shipping: ABS case in black or white, plate, internal foam, lubed Gateron stabilizers, pre-installed Gateron KS-3 Milky Pro Yellow switches, doubleshot PBT keycaps in your design's colors and a coiled USB-C cable. It arrives ready to use: plug it in and it works, no drivers or software.

It uses the ANSI (US) layout, the standard for 60% keyboards. If you set Spanish as your keyboard language in Windows or macOS, the key to the right of L types Ñ and accents work as on any Spanish keyboard. Only some symbol legends differ, since they follow the US layout.

They live on a second layer: hold FN to access arrows, F1-F12, Delete, Home/End and media controls. It becomes second nature within a few days. In return you get a smaller footprint and your mouse sits closer, which you will notice if you game or spend long hours at your desk.

Three modes: USB-C cable, low-latency 2.4 GHz receiver (recommended for wireless gaming) and Bluetooth 5.0 for laptops, tablets and phones. The rechargeable battery charges over the same USB-C cable while you keep typing. Battery life is longer with the RGB lighting off.

Gateron KS-3 Milky Pro Yellow: factory-lubed linear switches (no click, no tactile bump) with a smooth, consistent travel. Combined with the internal foam and lubed stabilizers, the result is a deep, dampened sound that suits office, study and gaming, far from the rattle of entry-level keyboards.

Yes, the PCB is hot-swap: switches come out and go in with a puller, no soldering. It accepts 3- and 5-pin MX-style mechanical switches (Gateron, Cherry, Kailh, Akko, Outemu and similar). Low-profile and optical switches are not supported. That way you can try tactile or quieter switches without buying another keyboard.

No. PBT is harder than the ABS used on most keyboards: it doesn't shine with use or feel greasy. Being doubleshot, each legend is a second layer of molded plastic, not a print, so it never fades. They use the standard MX stem, so you can swap in other 60% ANSI-compatible keycap sets.

Yes. The 60% form factor leaves more room for your mouse, key for low-sensitivity shooters, and linear switches respond quickly and consistently. For wireless play use the 2.4 GHz receiver; for competitive matches, the USB-C cable removes any latency.

Yes, per-key RGB with 18 effects you change directly from the keyboard, no software needed. Adjust brightness and speed, or turn it off to extend battery life.

Open the 3D configurator on the home page, paint each key in one of 8 colors (Black, White, Grey, Matcha, Blue, Sky, Pink and Red) and rotate the model to see it from any angle in real time. When you like it, add it to your cart: your design is saved automatically with a unique code, the Design ID.

It's your design's unique code. It appears in your cart and in the order confirmation email with a preview link, so you can check exactly what you ordered or share it. It's also the reference we use to build your keyboard key by key, so you receive it exactly as you configured it.

The configurator faithfully reproduces your color combination. Still, every screen shows colors slightly differently depending on brightness and calibration, so there may be small shade differences compared with the real plastic.

Email us as soon as possible at tessenshop@gmail.com with your order number and the new Design ID. If your keyboard hasn't been built yet, we apply the change at no cost. Once built or shipped, it can no longer be changed.

Transit time is 2-4 business days.

We currently ship only to mainland Spain and the Balearic Islands. We do not ship to the Canary Islands, Ceuta or Melilla. If you are in another EU country, email us at tessenshop@gmail.com and we'll let you know when we open shipping to your country.

Yes. You have 14 calendar days from delivery to request a return, no reason needed. The keyboard must be in the condition you received it, unused and in its original packaging. Email tessenshop@gmail.com before sending it and we'll send you the label and instructions. Refunds go to your original payment method within 10 business days after we inspect the product.

A 3-year legal guarantee under Spanish consumer law, covering manufacturing defects. It doesn't cover drops, liquids or misuse. If you notice a fault, email us with your order number and a photo or video of the issue and we'll propose a fix: repair, part replacement or a new keyboard.

Check the package on arrival. If the keyboard is damaged, defective or doesn't match your Design ID, email us right away with photos and your order number. We'll review it and make it right at no cost to you.